FV
FlexiraView
Laatst bijgewerkt: 19 juni 2026
FlexiraView ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
When you use FlexiraView, we may collect the following information:
We use collected information exclusively to: deliver and manage your subscription, provide customer support, diagnose and resolve technical issues, and improve our service based on usage patterns. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data is stored on secured servers with restricted access.
We retain your personal information for the duration of your subscription and for a period of 12 months thereafter, after which it is securely deleted unless legal obligations require longer retention.
You have the right to access, correct, or request deletion of your personal data at any time. Contact us via WhatsApp or email to exercise these rights.
For privacy-related enquiries, contact us via WhatsApp at +212634299372.
By subscribing to FlexiraView, you agree to the following terms and conditions. Please read them carefully before activating your subscription.
FlexiraView provides access to a premium streaming service including live television channels, video-on-demand content, and electronic programme guide (EPG) data. The service is delivered via internet protocol to compatible devices.
Subscriptions are available in durations of 1 month, 6 months, 12 months, and 24 months. Subscriptions do not automatically renew. Payment is required in full before service activation. Prices are as displayed at the time of subscription and are subject to change with reasonable notice.
Your subscription is for personal, non-commercial use only. Each subscription permits one simultaneous connection. Sharing credentials with individuals outside your household or reselling access is strictly prohibited and may result in immediate account termination without refund.
We strive to maintain 99.9% service uptime. Occasional interruptions may occur due to scheduled maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to notify subscribers of planned maintenance in advance.
We reserve the right to terminate accounts found to be in violation of these terms, including but not limited to: credential sharing, commercial resale, or use that damages our infrastructure or other subscribers' experience.
FlexiraView is not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability to you for any claim shall not exceed the amount paid for your current subscription period.
FlexiraView uses cookies and similar tracking technologies on our website to improve your browsing experience and analyse website traffic.
Cookies are small text files stored on your device when you visit a website. They enable the website to remember your preferences and actions over time.
You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. You can also use our cookie banner to accept or decline non-essential cookies when you first visit our site.
We may use analytics services that set their own cookies. These are only activated with your explicit consent and are subject to the respective third-party privacy policies.
FlexiraView offers a free 24-hour trial for all new subscribers, which allows you to fully evaluate the service before making a payment commitment. As such, our refund policy reflects this opportunity to test before subscribing.
All new subscribers are entitled to a free 24-hour trial with full access to all features. No payment is required to start the trial. This is our primary mechanism for ensuring subscriber satisfaction before commitment.
Refunds may be considered in the following circumstances:
To request a refund, contact our support team via WhatsApp within 7 days of your subscription start date, describing the issue experienced. Refund requests submitted after 7 days or for reasons not listed above may not be honoured. Approved refunds are processed within 5-10 business days.
Refunds are not provided for: change of mind after a subscription period has begun, issues arising from the subscriber's own hardware or internet connection, or violations of our Terms of Service.
FlexiraView acts as an intermediary streaming technology provider. We do not produce, host, or store the broadcast content accessible through our service. All broadcast content is provided by third-party content originators and broadcasters via internationally licensed distribution channels.
We respect intellectual property rights. If you believe that content accessible through our service infringes your copyright, please submit a DMCA notice containing the following information:
DMCA notices should be submitted via WhatsApp or email as listed on our contact page. We will investigate all legitimate DMCA notices and take appropriate action.
FlexiraView provides its service on an "as is" and "as available" basis without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or completely secure. Use of the service is at your own risk.
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